cancel
Showing results for 
Search instead for 
Did you mean: 
mercurius
Aspiring Contributor
10,099 Views
Message 1 of 21

How do you set up Outlook for Mac 2011 to access btinternet email

I am having great trouble with the set up in Outlook for Mac 2011 to be able to access my btinternet mail account.

 

Can someone please advise what the correct settings are?

 

I also keep getting error messages about SMTP, though there doesn't appear to be any way of changing this setting in Outlook.

 

Thanks,

 

mercurius

20 REPLIES 20
Distinguished Sage
Distinguished Sage
10,097 Views
Message 2 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

0 Ratings
mercurius
Aspiring Contributor
10,091 Views
Message 3 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Thanks for your help Keith, but this is for Outlook 2007 for PC not Mac.

 

I am looking for the set up instructions for Outlook for Mac 2011. Is there a similar set for this version on Mac? I have searched on the net but can't find anything.

 

 

 

 

0 Ratings
Distinguished Sage
Distinguished Sage
10,089 Views
Message 4 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email


@mercurius wrote:

Thanks for your help Keith, but this is for Outlook 2007 for PC not Mac.

 

I am looking for the set up instructions for Outlook for Mac 2011. Is there a similar set for this version on Mac? I have searched on the net but can't find anything.

 

 

 

 


The server settings should be the same, can you not enter those settings into the MAC version?

 

 

0 Ratings
mercurius
Aspiring Contributor
10,086 Views
Message 5 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

The screens are different in the 2011 version for Mac.

0 Ratings
Distinguished Sage
Distinguished Sage
10,083 Views
Message 6 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email


@mercurius wrote:

The screens are different in the 2011 version for Mac.


But there has to be an account setup screen where you can enter the mail server address/settings, and the SMPT server address/settings?

 

Look at this example for Thunderbird Thunderbird

 

You can see the outgoing mail server settings, and the SMTP settings.

 

0 Ratings
mercurius
Aspiring Contributor
10,081 Views
Message 7 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

The problem is there aren't any smtp settings in this application.

0 Ratings
Distinguished Sage
Distinguished Sage
10,074 Views
Message 8 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

What about this screen then? Outgoing server settings shown here. Full tutorial here http://mac2.microsoft.com/help/office/14/en-us/outlook/item/80a89303-9b46-4c04-a9f7-b3f88ac3106c

 

Image1.jpg

0 Ratings
mercurius
Aspiring Contributor
10,065 Views
Message 9 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Hi Keith,

 

I just set it up as per this screenshot and it comes up with the error message:

 

"Outlook cannot find the server.Verify the server information is entered correctly in the Account settings, and that your DNS settings in the network pane  of System Preferences are correct."

0 Ratings
Distinguished Sage
Distinguished Sage
10,060 Views
Message 10 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Did you use

smtp.mail.yahoo.com

Port 465

SSL

 

You will have to put your e-mail address and password somewhere, maybe in the "advanced" or "more"

options box.

 

And you are with BT Broadband?

 

0 Ratings