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mercurius
Aspiring Contributor
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Message 1 of 21

How do you set up Outlook for Mac 2011 to access btinternet email

I am having great trouble with the set up in Outlook for Mac 2011 to be able to access my btinternet mail account.

 

Can someone please advise what the correct settings are?

 

I also keep getting error messages about SMTP, though there doesn't appear to be any way of changing this setting in Outlook.

 

Thanks,

 

mercurius

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Distinguished Sage
Distinguished Sage
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Message 2 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

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mercurius
Aspiring Contributor
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Message 3 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Thanks for your help Keith, but this is for Outlook 2007 for PC not Mac.

 

I am looking for the set up instructions for Outlook for Mac 2011. Is there a similar set for this version on Mac? I have searched on the net but can't find anything.

 

 

 

 

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Distinguished Sage
Distinguished Sage
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Message 4 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email


@mercurius wrote:

Thanks for your help Keith, but this is for Outlook 2007 for PC not Mac.

 

I am looking for the set up instructions for Outlook for Mac 2011. Is there a similar set for this version on Mac? I have searched on the net but can't find anything.

 

 

 

 


The server settings should be the same, can you not enter those settings into the MAC version?

 

 

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mercurius
Aspiring Contributor
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Message 5 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

The screens are different in the 2011 version for Mac.

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Distinguished Sage
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Message 6 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email


@mercurius wrote:

The screens are different in the 2011 version for Mac.


But there has to be an account setup screen where you can enter the mail server address/settings, and the SMPT server address/settings?

 

Look at this example for Thunderbird Thunderbird

 

You can see the outgoing mail server settings, and the SMTP settings.

 

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mercurius
Aspiring Contributor
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Message 7 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

The problem is there aren't any smtp settings in this application.

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Distinguished Sage
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Message 8 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

What about this screen then? Outgoing server settings shown here. Full tutorial here http://mac2.microsoft.com/help/office/14/en-us/outlook/item/80a89303-9b46-4c04-a9f7-b3f88ac3106c

 

Image1.jpg

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mercurius
Aspiring Contributor
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Message 9 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Hi Keith,

 

I just set it up as per this screenshot and it comes up with the error message:

 

"Outlook cannot find the server.Verify the server information is entered correctly in the Account settings, and that your DNS settings in the network pane  of System Preferences are correct."

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Distinguished Sage
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Message 10 of 21

Re: How do you set up Outlook for Mac 2011 to access btinternet email

Did you use

smtp.mail.yahoo.com

Port 465

SSL

 

You will have to put your e-mail address and password somewhere, maybe in the "advanced" or "more"

options box.

 

And you are with BT Broadband?

 

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