Theres been no visible work on the cabinet since I was told by an openreach engineer last October it just needed power.
Its extremely frustraiting and I hope its sorted soon.
I can't believe this thread is marked as SOLVED - Countless members of the new estates in this part of Haydock missed out on the VM install and our only option is to use the BT infrastructure..... Or is it. . . . .
I'd had enough of being promised by BT's band of telesales operatives that the Infinity "switch on" was "Imminent" after waiting for almost 18 months, enough was enough.
4G speeds are between 15 and 18 Mbps in this area and so I ceased my line with BT and switched the whole house over to 4G. Now everyone can connect at the same time and we're not fighting over a useless 0.5 mbps connection.
Sold our house phone as well so that paid for the first two months of line rental.
I would not hold your breathe, I am in exactly the same position as you and have been for 3 years next month. The tracker just gets to the date and they add a new date. Openreach won't tell you anything.
It really is a joke.
Shockingly I got a response from Openreach. Not really what I wanted to here but at least I have a 'realistic' date now.
"I have checked with the project manager for St Helens exchange cabinet 39 and he tells me there have been some further issues and this cabinet is not likely to be upgraded until the end of March 2015.
Deploying fibre cabinets is a complex engineering challenge. It involves not only provision of fibre, but availability of power connections, planning consent for the cabinet itself in some cases, road closures, traffic management permissions and space within our duct network to make the necessary connections.
In a small number of cases we encounter problems which take time to resolve and can delay the cabinet by several quarters. In the vast majority of cases these delays are caused by either power provision (we cannot utilise domestic or street lighting power sources) and local planning permission. We work closely with the power companies and local authorities to minimise such delays.
In order to avoid repeatedly delaying and changing dates for these cabinets, we have moved their due dates to the end of our commercial programme. We will continue to seek solutions for these cabinets and where possible will activate them before the end date given."
I'm pretty sure the cabinet is in so it must be something after that.
probably trying to get power to the cabinet. I have a cab in my are just like this which was installed a year ago but there is a problem getting a power supply
Yeah thats what I reckon it must be. Its right on a main road (I think) and not too far from a substaion so its quite annoying. Especailly as we cant get virgin so are stuck with 1mb as we are 4.5 miles from the exchange. #
Just in case anyone is still wondering.....
WHAT A JOKE. Time to look a for a reliable 4G mobile solution and considering cancelling my BT contract I think.
It is a joke isn't it. I'm the same. I'm on cabinet 69 and it's just changed from September 2014 to September 2015!! I'm trying to work out which cabinets are enabled exactly to try to work out whether it could be a fibre ducting issue (e.g. if every cabinet North of a certain location are not enabled then it could be that running the fibre past a certain point is a problem) or if it's just a power issue. When the NGA enquiries people at Openreach were responding, they told me it was both, but I'm not sure they really knew.
I've written to the MP and Councillors, in the hope they can find out more. It can't be a demand issue, else why go to the bother of installing the actual fibre cabinet and not hooking it up? (my fibre cabinet has been installed for 14 months now!).