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BigStu09
Aspiring Contributor
519 Views
Message 1 of 6

How long does it take for dlm profile to sort itself out

Hi, Had a few issues with using telephone extension with hub 5 and speed slowed down which I belive is caused by router resetting and reducing my dlm profile. Hub 5 has now been stable and has not dropped connection for the last seven days since my master socket was moved. How long will it take to get back to the speeds I was getting before problems.

 

Also do figures at 9 & 10 below look okay.

 

1. Product name:BT Home Hub
2. Serial number:+068543+NQ42803075
3. Firmware version:Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated Unknown
4. Board version:BT Hub 5A
5. VDSL uptime:6 days, 21:35:34
6. Data rate:800 / 24997
7. Maximum data rate:2260 / 36721
8. Noise margin:7.5 / 7.0
9. Line attenuation:0.0 / 27.3
10. Signal attenuation:0.0 / 24.7
11. Data sent/received:3.0 GB / 2.4 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes

 

Thanks.

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5 REPLIES 5
ray_dorset
Distinguished Guru
506 Views
Message 2 of 6

Re: How long does it take for dlm profile to sort itself out

It's clear that DLM has banded your connection and it takes about 2 weeks from the problems being solved to DLM releasing you. But what speeds were you getting before?
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BigStu09
Aspiring Contributor
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Message 3 of 6

Re: How long does it take for dlm profile to sort itself out

Well I had problems from the word go, but when first installed I got 27Mbps Down and 1.75Mbps up, this dropped to 16Mbps down and 0.5Mbps up before I got problem sorted.

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ray_dorset
Distinguished Guru
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Message 4 of 6

Re: How long does it take for dlm profile to sort itself out

With that attenuation, you should be seeing speeds in the 40's.

What estimate is given for your line by www.dslchecker.bt.com ?
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BigStu09
Aspiring Contributor
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Message 5 of 6

Re: How long does it take for dlm profile to sort itself out

FTTC Range A Clean  31.4 - 39.3 Down, 6 - 7.9 Up

FTTC Range B Impacted 18.3 - 34 Down, 4.7 - 7.9 Up

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ray_dorset
Distinguished Guru
478 Views
Message 6 of 6

Re: How long does it take for dlm profile to sort itself out

That estimate may be hard to achieve, but it depends on the fix. It will be an interesting 2 weeks.
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