There must be interference at one particular narrow band of frequencies for there to be that sort of disparity between upstream and downstream. Or maybe the DSLAM is not transmitting one of the downstream bands.
Just did another quiet line test there is very minor line noise now its hard to make out but its definately there. how do I go about getting that line noise removed please?
Just did the online BT landline fault checker it says there is an another external fault outside & has given me a 4 day SLA for it to be fixed within so lets see what happens then I guess.
Is that something the line engineer will easily spot & fix when they look to fix the line noise problem?
I'd hope so!
BT engineer just called me to say he has replaced the cable outside so now my stats are a little better & will hopefully improve the IP profile slightly in a few days as it trains itself to the new cable.
Sorry but there is no way on earth I am going to accept the loss of bandwidth. It was always 77-79Mb down & 20 Up. Right now I am only getting 69mb down & 17Mb up on the BT wholesale speedtester. my ip profile is 71mb down 20 up.
This all happened after a BT engineer spent a day in a neighours property then that caused me 6 weeks of unstable\slow service. Why on earth should I have to pay for that incompetence & be stuck with a slower service & expected to pay more money for it as well as BT having raised their prices!!
Once DLM releases the banding your speed should go up to about 74-75Mb/s. If you think it's worth trying to get C/S involved for a matter 3-5Mb/s feel free to waste your time.
I would be happy the fault was found and rectified 3-5Mb/s is unnoticeable on the speeds you are getting.