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Aspiring Contributor
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Message 1 of 4

How long for an IP Profile to change ??

I spoke with someone from BT yesterday about me being stuck on a fixed 0.5mb line and that he was going to get the cap removed i'm just wondering how long before i'll see a speed increase because right now my router stats are the same.

 

Line stateConnected
Connection time3 days, 20:33:09
Downstream576 Kbps
Upstream288 Kbps

ADSL settings

VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeFast
Noise margin (Down/Up)29.3 dB / 18.0 dB
Line attenuation (Down/Up)47.0 dB / 27.5 dB
Output power (Down/Up)15.9 dBm / 11.8 dBm
Loss of Framing (Local)65
Loss of Signal (Local)21
Loss of Power (Local)0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)68 / 2147480000
HEC Errors (Down/Up)nil / 53
Error Seconds (Local)105

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Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: How long for an IP Profile to change ??

If I was you and just to make sure I would email the mods for assistance in getting the change from fixed hal meg connection to adslmax  http://bt.custhelp.com/app/contact_email/c/4951



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Aspiring Contributor
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Message 3 of 4

Re: How long for an IP Profile to change ??

Well it was the mods i went through to get it changed then i got an email from a David moon to say he was going to get the cap lifted but should i email the mods again ??

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Distinguished Sage
156 Views
Message 4 of 4

Re: How long for an IP Profile to change ??

Hi it may take a few days to change from a fixed service to adsl max just leave it for now it does need exchange work to be done for the change over
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