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boxfile01
Beginner
3,692 Views
Message 1 of 6

How to Re Activate expired Broadband talk Account

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Hi I've been trying to get my Broadband talk working again after letting it expire due to lack of use. Now I would like to use it again but having trouble getting it sorted out. Phoned BT but they told me to order it on the Broadband talk web site which I can't see any where to do.

 

Anybody else been in the same situation?

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5 REPLIES 5
Geoff93
Recognised Expert
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Message 2 of 6

Re: How to Re Activate expired Broadband talk Account

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How long is it since you used last it?
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allanm
Contributor
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Message 3 of 6

Re: How to Re Activate expired Broadband talk Account

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IF you can still see your BBT telephone number on your BT Account  at MY BT , and you can remember your password , try going here :

 

https://service.btbroadbandvoice.bt.com/selfcare/consumerYourAccount

 

 

I had not used my BBT for over a year , but was still able to re-activate OK.

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boxfile01
Beginner
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Message 4 of 6

Re: How to Re Activate expired Broadband talk Account

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The Account was closed on 25th Aug 2009

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boxfile01
Beginner
3,653 Views
Message 5 of 6

Re: How to Re Activate expired Broadband talk Account

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Tried the link above and entered my old Broadband talk phone number and password but comes back with an error.

boxfile01
Beginner
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Message 6 of 6

Re: How to Re Activate expired Broadband talk Account

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Hi got it enabled at last. Phoned Bt 0800 800 150 for the 3rd time and got to talk to someone who could help me reorder Broadband Talk. It now enable again on my hub.

 

Thanks

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