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raybrown1702
Beginner
1,519 Views
Message 1 of 3

How to link an existing btinternet.com email address to my BT broadband account?

Hi all,

 

I am having trouble and I need help:

 

I have a BT broadband account, which is for example, A@btinternet.com.

 

But the email address I use is B@btinternet.com.

 

For some reason I registered two email addresses I guess.

 

I can log in to MY BT via A@btinternet.com (and this is my broadband account), but how can I link this email address B@btinternet.com (which is the daily email box I use) with my BT account A@btinternet.com?

 

Thank you.

 

 

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2 REPLIES 2
Andy_N
Distinguished Guru
1,461 Views
Message 2 of 3

Re: How to link an existing btinternet.com email address to my BT broadband account?


@raybrown1702 wrote:

Hi all,

 

I am having trouble and I need help:

 

I have a BT broadband account, which is for example, A@btinternet.com.

 

But the email address I use is B@btinternet.com.

 

For some reason I registered two email addresses I guess.

 

I can log in to MY BT via A@btinternet.com (and this is my broadband account), but how can I link this email address B@btinternet.com (which is the daily email box I use) with my BT account A@btinternet.com?

 

Thank you.

 

 


Hi, welcome to the forums.

 

Your request will need a moderator's assistance. Hopefully they will see your post and invite you to contact them.

 

 

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gg30340
Distinguished Sage
Distinguished Sage
1,455 Views
Message 3 of 3

Re: How to link an existing btinternet.com email address to my BT broadband account?

It is not very clear what you are wanting to achieve.

 

Do you want to change your BTID log on to your B@btinternet.com email address so that you can log onto your MyBT and your B@btinternet.com email. If so you can change your BTID. see this link

 

http://bt.custhelp.com/app/answers/detail/a_id/44847/c/7339,7368,7366#maincontent

 

If however you just want to add your B@btinternet.com to your BTID see this link

 

http://bt.custhelp.com/app/answers/detail/a_id/48773/c/7339,7368,7366

 

See this link about the different types of email accounts. It may help you understand them better.

 

http://bt.custhelp.com/app/answers/detail/a_id/50518/c/7339,7368,7366/related/1

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