I was called by "Patrick" and as I was going away for 7 days we agreed to see what happened and he would call back on 22/6/17.
Getting back I see the speeds decllining day by day and that the HH6A rebooted itself 3 times in the 7 days and then once yesterday. The subject line says it all: how can I revive the conversation?
But I can't reply to the PM as you don't have PM turned on!
I am both bobdanbh and lukudav though, having got myself into a password muddle some time ago.