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Beginner
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Message 21 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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OK. Thanks for your help Andy 👍
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Beginner
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Message 22 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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I'm having the same issue where I have no option to stop my email from being forwarded, I am also still with BT Yahoo Mail 😕

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Newbie
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Message 23 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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I too have the same problem. I can offer no solution, but post here in the hope that someone will come up with one - or even (wonder of wonders) that someone in BT will get it sorted. 

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Distinguished Guru
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Message 24 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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@ronpegram wrote:

I too have the same problem. I can offer no solution, but post here in the hope that someone will come up with one - or even (wonder of wonders) that someone in BT will get it sorted. 


Hi. Welcome to the forums.

 

It looks like BT are in the hands of Yahoo! for this feature. Clearly something is wrong with it, and as Sky use Yahoo! - it's affecting their users too.

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Beginner
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Message 25 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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I did manage to finally set up forwarding but it stopped suddenly on Monday. Now when you go into Options under the Basic setting there is no Pop and Forwarding option. The Pop and Forwarding is still greyed out on the new layout version so there seems no way of forwarding at all now.BT Options Screen

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Distinguished Guru
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Message 26 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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@HampshireLady wrote:

The Pop and Forwarding is still greyed out on the new layout version so there seems no way of forwarding at all now.


Hi.

 

Retry the "new" email system - and see if the option is available. It appears greyed out, but the Forward option is now clickable (at least on a couple of my accounts).

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Beginner
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Message 27 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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Thanks Andy, it was greyed out but clickable as you say, and now disabled.

 

Many Thanks,

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Newbie
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Message 28 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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I set up autoforwarding on my email (btinternet) which is actually a btyahoo account. I do not know how to turn it off. I am using an Apple Mac

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Distinguished Sage
Distinguished Sage
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Message 29 of 29

Re: How to stop Auto Forwarding email on BT Yahoo

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Log onto your account via a web browser https://signin1.bt.com/login/emailloginform and go to "Options" then to "POP & Forwarding" and delete the email address you are forwarding to and click "save"

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