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zulu17
Distinguished Guru
Distinguished Guru
1,018 Views
Message 1 of 6

How to unsubscribe from BT mobile mailshots

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Can anybody confirm how I unsubscribe from paper postal mailshots for BT Mobile please ?

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5 REPLIES 5
jaybeetoo
Aspiring Expert
995 Views
Message 2 of 6

Re: How to unsubscribe from BT mobile mailshots

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I'd love to know the answer as well.

 

BT are always sending me mail shots but the BT signal where I live is rubbish.  The Openreach technicians complain about about it whenever they visit as they can't get a signal.

 

 

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Leigh320
Aspiring Contributor
963 Views
Message 3 of 6

Re: How to unsubscribe from BT mobile mailshots

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Are they coming from BT addressed to you or as junk mail?

If they are from BT then update your marketing preferences.
If being delivered unaddressed by Royal Mail you can opt out of all unaddressed mail
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NeilO
Moderator
Moderator
947 Views
Message 4 of 6

Re: How to unsubscribe from BT mobile mailshots

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@zulu17 I've opted you out from getting the mailshots, I hope that's ok?

 

@jaybeetoo if you contact out live chat team on this link they'll be able to opt you out.

Thanks

Neil

zulu17
Distinguished Guru
Distinguished Guru
933 Views
Message 5 of 6

Re: How to unsubscribe from BT mobile mailshots

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Thank you @NeilO

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NeilO
Moderator
Moderator
925 Views
Message 6 of 6

Re: How to unsubscribe from BT mobile mailshots

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Hi @zulu17 no problem, it can take a few weeks for the marketing database to be fully updated so you might get another mailshot in the meantime.

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