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Octopus16
Contributor

on ‎04-04-2020 9h09

904 Views
Message 1 of 5

How would I request a DLM Reset for FTTC?

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My DLM is restricting my line to 23mb/s and I would like to know how to reset it. Do I have to contact BT and will they do it remotely?

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4 REPLIES 4
licquorice
Distinguished Sage
Distinguished Sage

on ‎04-04-2020 9h39

889 Views
Message 2 of 5

Re: How would I request a DLM Reset for FTTC?

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Just have patience, as explained previously, DLM will intervene automatically. There is no way to get a DLM reset with the figures you posted previously.

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licquorice
Distinguished Sage
Distinguished Sage

on ‎04-04-2020 9h45

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Message 3 of 5

Re: How would I request a DLM Reset for FTTC?

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A DLM reset wouldn't help in your situation in any case. DLM resets put the noise margin at 6dB, the 3dB margin is only achieved after DLM monitors the line for a period of time after the reset.

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Octopus16
Contributor

on ‎04-04-2020 9h46

879 Views
Message 4 of 5

Re: How would I request a DLM Reset for FTTC?

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Thank you for your response. I was just wondering as when I had Sky I had 34 mb/s.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎04-04-2020 9h57

870 Views
Message 5 of 5

Re: How would I request a DLM Reset for FTTC?

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you just need to wait and ensure that your connection remains stable no resets or drops in connection



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