I'm not from the scrap everything and start over group. In fact my Hub6 worked brilliantly from the start - very little 'down time', instant wifi connectivity, good thruput UNTIL I put in IOS10 onto my iPhone 6. Then I got all the same behaviour as described above in this thread. I put in the static 'fix' yesterday and so far - all praise to the internet gods - it seems to be holding (reconnects on wake from sleep, and after being outside and coming back to the office.
All my non-ios10 devices are still connecting normally with dhcp assigned addresses. Haven't had a conflict yet so am crossing my fingers that BT do in fact have a firmware fix and are pushing out to all of us.
Does anyone have a reliable confirmation that this is the case and not a rumour?
In the next few weeks, BT will be delivering an upgrade to the Smart Hub firmware which will fix a couple of issues that some of our customers have been experiencing.
We are always looking to make your experience of the Smart Hub better, so please look out for further updates as they become available.
Again PaddyB, what about the IOS10 / DHCP issues we are talking about here? No mention of any fix for that?
254 is the address of the router. You can't use that again. Use IP address: 192.168.1.1 for your first device, 192.168.1.2 for the second etc.
I'm having exactly the same issues with my HH6.
Installed a week ago. All cabled connections (PC/NAS/Sonos) OK.
Intermitttent wireless connections, iPad/Amazon Fire connects and drops out. Android mobile can see the SSID but cannot connect?
I've read fixes, about static IPs, splitting wireless bands separate SSIDs, etc.
But none of these are a Solution.....
When will BT be rolling a firmware upgrade out to fix this MAJOR issue?
Just wish I hadn't returned my HH5 in the green bag.
Can a BT person please advise what the issue is with the HH6 wireless connections.
When will a new firmware issue be available?
Will it fix the wireless issues, that so many people seem to be having.
Or is it a harware issue with the Smart HH6, as it is a diffrent looking model to the HH4 & HH5 versions.