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Beginner
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Message 1 of 2

I am Confused over Broadband Usage

I have been on the Infinity 1 package for about 3 months and am very pleased with everything.  One thing confuses me, i am using a ShaPlus bandwidth meter to monitor my usage and so far this month - 9 days, it is showing a usage of about 22 GB, however my usage by the ' offficial ' BT meter is less than 5 GB.  I have not been connecting to the  BT WiFi spots.  Is there an explanation for this discrepancy?  This appears to be the opposite of the experience of several contributors who claim to have been told by BT that they have used much MORE bandwidth than they expected or can explain. 

 

 

 

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: I am Confused over Broadband Usage

Perhaps your bandwidth meter is showing more than just Internet traffic, and is including local network traffic?

 

Either that, or the usage monitor on MyBt is not updating.

 

You should be able to judge your usage by whether you download or stream a lot of video content.

 

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