I have spent over an hour trying to cancel this feature, both online and over the phone.
BT's phone choices does not seem to include this or anything like it and the online method (go to "calling features" and click on the "change features" button) doesn't work because there isn't a "change features" button.
Has anyone succeeded in doing this? And, if so, how?
Did you get the help you needed? Help others by clicking on ‘Mark as accepted solution’
Show your appreciation! Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You