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Aspiring Contributor
1,169 Views
Message 61 of 67

Re: I cannot connect to world of warcraft anymore, or eu.battle.net

6pm Still having issues:


Tracing route to 195.12.244.198 over a maximum of 30 hops

  0  V****.home [192.***.1.64]
  1  api.home [192.***.1.254]
  2  217.32.141.5
  3  217.32.140.222
  4  217.41.216.234
  5  217.41.222.10
  6  217.41.222.178
  7  acc1-10GigE-0-0-0-5.bm.21cn-ipp.bt.net [109.159.248.74]
  8  core1-te0-15-0-0.ealing.ukcore.bt.net [109.159.248.12]
  9  transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.201.82]
 10  166-49-211-157.eu.bt.net [166.49.211.157]
 11  t2c1-ge2-0-0.uk-lon1.eu.bt.net [166.49.135.43]
 12  t2c2-ge7-2.uk-lon2.eu.bt.net [166.49.208.241]
 13  t2c1-p9-1.uk-ilf.eu.bt.net [166.49.195.133]
 14  t2a4-ge7-0-0.nl-ams2.eu.bt.net [166.49.200.52]
 15  166-49-210-98.eu.bt.net [166.49.210.98]
 16     *        *        *     
Computing statistics for 375 seconds...
            Source to Here   This Node/Link
Hop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address
  0                                           V*****.home [192.***.1.64]
                                0/ 100 =  0%   |
  1    0ms     0/ 100 =  0%     0/ 100 =  0%  api.home [192.***.1.254]
                                0/ 100 =  0%   |
  2   17ms     0/ 100 =  0%     0/ 100 =  0%  217.32.141.5
                                0/ 100 =  0%   |
  3   21ms     0/ 100 =  0%     0/ 100 =  0%  217.32.140.222
                                0/ 100 =  0%   |
  4   25ms     0/ 100 =  0%     0/ 100 =  0%  217.41.216.234
                                0/ 100 =  0%   |
  5  ---     100/ 100 =100%   100/ 100 =100%  217.41.222.10
                                0/ 100 =  0%   |
  6   23ms     0/ 100 =  0%     0/ 100 =  0%  217.41.222.178
                                0/ 100 =  0%   |
  7   23ms     0/ 100 =  0%     0/ 100 =  0%  acc1-10GigE-0-0-0-5.bm.21cn-ipp.bt.net [109.159.248.74]
                                0/ 100 =  0%   |
  8   36ms     1/ 100 =  1%     1/ 100 =  1%  core1-te0-15-0-0.ealing.ukcore.bt.net [109.159.248.12]
                                0/ 100 =  0%   |
  9   32ms     0/ 100 =  0%     0/ 100 =  0%  transit1-pos1-0-0.telehouse.ukcore.bt.net [62.6.201.82]
                                3/ 100 =  3%   |
 10  429ms    28/ 100 = 28%    25/ 100 = 25%  166-49-211-157.eu.bt.net [166.49.211.157]
                                0/ 100 =  0%   |
 11   28ms     3/ 100 =  3%     0/ 100 =  0%  t2c1-ge2-0-0.uk-lon1.eu.bt.net [166.49.135.43]
                                3/ 100 =  3%   |
 12   28ms     6/ 100 =  6%     0/ 100 =  0%  t2c2-ge7-2.uk-lon2.eu.bt.net [166.49.208.241]
                                2/ 100 =  2%   |
 13   34ms     8/ 100 =  8%     0/ 100 =  0%  t2c1-p9-1.uk-ilf.eu.bt.net [166.49.195.133]
                                1/ 100 =  1%   |
 14   34ms     9/ 100 =  9%     0/ 100 =  0%  t2a4-ge7-0-0.nl-ams2.eu.bt.net [166.49.200.52]
                                1/ 100 =  1%   |
 15   71ms    10/ 100 = 10%     0/ 100 =  0%  166-49-210-98.eu.bt.net [166.49.210.98]

Trace complete.

Quite high packet loss on BT servers too

Working path ping should look something like:

6 217.41.222.178
7 acc1-10GigE-0-7-0-6.bm.21cn-ipp.bt.net [109.159.248.86]
8 core2-te-0-15-0-7.ilford.ukcore.bt.net [109.159.248.22]
9 transit2-pos9-0.telehouse.ukcore.bt.net [62.6.201.122]
10 t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]
11  166-49-211-34.eu.bt.net [166.49.211.34]
12 ldn-bb2-link.telia.net [80.91.249.181]
13 adm-bb2-link.telia.net [213.155.130.88]
14 adm-b5-link.telia.net [213.155.132.161]

 

We seemed to have something like this last time there was a major game expansion, when there was a lot more peer-to-peer sharing of the patch download. However people over on mmo-champion are reporting it's hitting sites like adobe too.

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Distinguished Sage
1,149 Views
Message 62 of 67

Re: I cannot connect to world of warcraft anymore, or eu.battle.net

Mary EF if you read back through the the thread you will see the problem is all over Europe and it has affecting other websites as well
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Contributor
689 Views
Message 63 of 67

Re: I cannot connect to world of warcraft anymore, or eu.battle.net

Blizzard have issued several statements that there is nothing they can do & we should refer to our ISPs as the issue is between them and Telia.

 

Is there any update on this from BTs point of view or is this all on Telia's shoulders?

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Contributor
687 Views
Message 64 of 67

Re: I cannot connect to world of warcraft anymore, or eu.battle.net

Was working fine till i got hopped back the ealing core now i can't connect to eu.battle.net and WoW all together

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Distinguished Sage
665 Views
Message 65 of 67

Re: I cannot connect to world of warcraft anymore, or eu.battle.net

As Telia are outside the BT network it would appear more there problem then BT or any other ISP
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Beginner
629 Views
Message 66 of 67

I have been unable to connect to Kongregate.com for the l...

I have been unable to connect to Kongregate.com for the last 30hrs or more. Never been a problem in the last 4 years. Not changed any settings recently. Ran the following trace:-

1 <1 ms <1 ms <1 ms 10.3.23.254
2 <1 ms 1 ms 1 ms 84.93.216.88
3 <1 ms 1 ms 1 ms 84.93.216.91
4 <1 ms 1 ms 1 ms vl427.pih-gw3.plus.net [212.159.1.123]
5 12 ms 12 ms 12 ms gi1-1.ptn-gw01.plus.net [212.159.1.178]
6 12 ms 12 ms 12 ms 195.99.126.144
7 15 ms 23 ms 23 ms core2-te0-0-0-10.ilford.ukcore.bt.net [109.159.2
54.133]
8 13 ms 13 ms 13 ms core2-pos9-1.telehouse.ukcore.bt.net [194.74.65.
118]
9 16 ms 15 ms 15 ms t2as2-tge4-3.uk-lon1.eu.bt.net [166.49.214.145]

10 * * * Request timed out.

 

I can access the site from my mobile, so the website isnt down!

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Distinguished Sage
621 Views
Message 67 of 67

Re: I have been unable to connect to Kongregate.com for the l...

The Tellia link has been giving problems for over 24 hours now the problems are outside the UK and affecting many ISP's across Europe