I cannot view my bills online on my BT account, can any of the moderators assist me!

[jc25bill]

I am been unable to download bills/old bills or see recent bill usage since Oct 2020, it shows the dates but the dates don't allow me to click on them! Can any of the moderators assist me. I am fairly tech savvy but no joy when I log in via my laptop. Advice welcome. Ringing directly to BT call centre is a nightmare at the moment, couldn't get through! Thank you

[DavidM · Accepted solution]

Hi @jc25bill and welcome.

I'm sure we can help you with the bills. I'll drop you a private message now so you can get in touch.

Cheers

David

[jc25bill]

Thank you will PM you now!