cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
274 Views
Message 1 of 3

I have 2 accounts but one cant sent to the other!

Hello,

I am hoping someone can help me with this.


I have a BT Yahoo mail account and my wife has an account as a subsidiary to mine.
For some time now if my wife sends me a message it sends from her's and receives on mine with no problem.

But if I send from mine to her'e it sends from mine but does not arrive at her's.

We have checked the the junk mail settings and it is all OK.

I hope someone can help
Many thanks

0 Ratings
2 REPLIES 2
Highlighted
Distinguished Sage
Distinguished Sage
265 Views
Message 2 of 3

Re: I have 2 accounts but one cant sent to the other!

Are you using an email client such as Windows Live Mail or Outlook or are you using webmail by logging onto your email account via a browser?

 

Have you checked that your email address is not in the "blocked email"  on your wife's account?

 

Does this happen in all instances ie. When you enter the email address manually, when you enter it from your list of contacts and if you use the reply button on a received email from your wife?

 

 

0 Ratings
Highlighted
Contributor
254 Views
Message 3 of 3

Re: I have 2 accounts but one cant sent to the other!

If you have a header from a 'bounced email' from one account to the other it would be useful to see the error code(s). There are quite a few problems ongoing from what I can see but without the error codes and email paths it is difficult to work out what is going on.

0 Ratings