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Water75
Beginner
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Message 1 of 3

I have a Cheque that`s 2 years old from BT then needs replacing

I have found a cheque in my files  that is 2 years old from BT. How do I get A REPLACEMENT CHEQUE but when I call the billing department in India they put the phone down on me. I cannot find a customer service email address, please can somebody help, 150 are only trained to put you thru to a department not resolve.

 

 

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Distinguished Guru
Distinguished Guru
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Message 2 of 3

Re: I have a Cheque that`s 2 years old from BT then needs replacing

Probably best to write to them as they will need the old cheque back.

 

Customer Service Manager
BT Customer Correspondence Centre
Providence Row
Durham
DH98 1BT

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Distinguished Guru
Distinguished Guru
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Message 3 of 3

Re: I have a Cheque that`s 2 years old from BT then needs replacing

PS. If the cheque's a decent one, it might be worth scanning it and paying 95p for "Signed For" if you send it back.

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