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macgrl
Beginner
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Message 1 of 2

I have had no phone or BT infinity BB in Leamington Spa since yesterday AM

Is there an outage problem with both of these? Some of my BT neighbors have the same issue this AM but then some don't...I spoke to BT yesterday and an engineer is coming on Monday...i just find it a bit odd that they didn't know where the issue is.

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1 REPLY 1
gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: I have had no phone or BT infinity BB in Leamington Spa since yesterday AM

Check on the BT status page for problems in your area.

 

http://btbusiness.custhelp.com/app/service_status/

 

If there is a problem only affecting some of your neighbours it could be that they are served by a different cabinet from you.

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