I want chase up an order that has been open since 2018

[azadmiah29]

Hello,

I have an open order from 2018 that is waiting for an engineer to install something. I am currently on a Broadband unlimited contract and the order says it is for Fibre 1. Is there a difference? If there is should I still be expecting Fibre 1? Any help? 

Thank you

[-Richie-]

Speak with the connections team, they assist with orders that are in progress.

From your BT landline it's 150 or from any other network ring 0800 800 150