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Aspiring Contributor
711 Views
Message 151 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

"out to the exchange, wiring or my house"

 

Absolute tosh - this is FTTC we are talking about not copper from the exchange.

Get your act together BT

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Newbie
706 Views
Message 152 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

just a quick "me too" for my 1st post. 😞

 

there appears to be a hard 2Mb throttle on my Infinity service that came down at around 6pm.

I'm NOT happy.

 

If it was intelligent traffic shaping of p2p traffic or if it reflected a contended connection I could be more understanding, but this hard limit is definitely not what I signed up for.

 

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Expert
667 Views
Message 153 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 

Definitely NOT an "isolated incident" imho Smiley Mad Smiley Mad

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Aspiring Contributor
617 Views
Message 154 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

1st post for me and not a happy one - same problem here in Oldham. Had the same issue 2 nights ago and thought it was because I had been changing settings on the homehub!

 

Not happy!!

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Beginner
611 Views
Message 155 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 

Me too in 01276 area off Bagshot exchange. Was 37Mb/s during the day.

 

John

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Aspiring Contributor
592 Views
Message 156 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Holding on the phone 3 hours and 15 minutes and still no answer - has to be a record! I am determined to speak to someone and tell them they suck!

 

This is deliberate throttling! BT are a disgrace!

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Aspiring Contributor
587 Views
Message 157 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT



 just done literally. nothing improved. i bet if we all check after midnight speeds are normal until 6pm? mine always seem to bounce back at 1am until around 8am then slow down. pop back to normal then 6pm bang 2meg

http://www.speedtest.net/result/1069555411.png

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Contributor
564 Views
Message 158 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

PM'd craig

 

Thanks

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Highlighted
Aspiring Contributor
554 Views
Message 159 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

I'll check just after midnight although it definitely wasn't back up to normal 35m+ after midnight the other day, here's my speedtest.net image for goo measure !....

 

 

 

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Aspiring Contributor
551 Views
Message 160 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Whatnrnr you calling 0800 800 150?
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