cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
787 Views
Message 201 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

same problem here (Oxfordshire)...during peak times, speed drops below 2Mb.
I've had it for a while and after running the BT speed tester today, it suggested to open a ticket, called India and was assured that this is a known, nationwide issue and resolved within the next 48 hours.

Why don't they just make a status notification on the support site and have half of their customers call instead?!?

Looks like their throttling is in amok mode.

 

I don't pay premium for that kind of service, the least we can expect is that BT makes a statement. Will look at this for a few more days, then raise this with Ofcom.

0 Ratings
Highlighted
Aspiring Contributor
779 Views
Message 202 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

^^^ indeed that was my reason for moving away from sky. im still within  my cancellation for this if i want but will see if it improves. when it works i think most of us agree it is superb

0 Ratings
Highlighted
Aspiring Contributor
751 Views
Message 203 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 

oooo ive gained 1meg!

0 Ratings
Highlighted
Aspiring Contributor
736 Views
Message 204 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

hey, me too!

 

slow, region by region unthrottling perchance?

 

0 Ratings
Highlighted
Aspiring Contributor
717 Views
Message 205 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Happening to me here in Northern Ireland again to. Isnt a speed below 18mb considered a fault on infinity? If so BT need to pay up lol

0 Ratings
Highlighted
Aspiring Contributor
685 Views
Message 206 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

having the same issues....Halifax here

 

0 Ratings
Highlighted
Aspiring Contributor
638 Views
Message 207 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

staying steady but i am smelling throttled connection. 5 mins before the midnight and speeds are edging up

0 Ratings
Highlighted
Contributor
632 Views
Message 208 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Swindon...

 

0 Ratings
Highlighted
Newbie
590 Views
Message 209 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Wait for it ...........
0 Ratings
Highlighted
Newbie
581 Views
Message 210 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

And its up to 3.4 here too... So is it throttling to control load on the overall network/backbone or... Maybe their entire network is hit heavy during peak and automated rules are doing this. Is not a good sign if there network can't handle the load and 100mb is coming in Spring. Does seem that we are running into the problem where the main backbones can't handle the load introduced by providing high bandwidth connections to all
0 Ratings