cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Aspiring Contributor
813 Views
Message 231 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

After 3 and a half hours I finally spoke to some fool at BT who insisted it was a major problem engineers are working on and BT would inform all customers in the next day or so - I wait with baited breath! Oh and what a surprise, 12:00 comes and my speed starts rising again.

 

BT are a joke and need investigating - hope my watchdog email works.

 

Can't wait for 18:00 tomorrow and 2Mbps again!

 

Nasty throttling rip-off merchants.

0 Ratings
Highlighted
Aspiring Contributor
808 Views
Message 232 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

And as if by magic...

 

Capture.JPG

0 Ratings
Highlighted
Expert
799 Views
Message 233 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Guess what? OK here again too. Isolated incidents Eh? Dont make me laugh, BT are reallly taking the **** here. Not impressed.

 

And still nothing on the Service Status page!!

0 Ratings
Highlighted
Contributor
796 Views
Message 234 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

As expected :

 

 

Just before midnight :

 

Speed 23.58.PNG

 

 

 

Just after midnight :

 

 

Speed 00.10.PNG

 

 

 

 

The odd thing is I am on Dunfermline exchange , and Speedtest says I am less than 50miles from LONDON.

 

 

Allanm

0 Ratings
Highlighted
Contributor
795 Views
Message 235 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

LOL 00.14 and wow almost back to normal speed,normally 37Mb but now

 

 

throttling,throttling,....and throttling

 

bet 2Mb tomorrow again 😛

 

bad bad Bt .. watchdog here i come

 

0 Ratings
Highlighted
Beginner
785 Views
Message 236 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 

Incredible  - now up to regular speed after midnight - South Oxon RG9.

This must be throttling going on.

0 Ratings
Highlighted
Aspiring Expert
759 Views
Message 237 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

and the roundabout continues...

 

5PM - 11PM

 

11PM - 11:30PM

 

11:30PM - 12AM

 

midnight - ? (probably 5PM)

 

 

0 Ratings
Highlighted
Aspiring Contributor
752 Views
Message 238 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

I forgot to mention when I said I don't see the point in emailing Craig, I do see the point in contacting Watchdog and The Reg, and I'll be emailing more news outlets every evening this continues, or until this gets the major media coverage it needs to give BT a kick up the a**e to do something about it.

0 Ratings
Highlighted
Aspiring Contributor
743 Views
Message 239 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Same here in Warwick - 2MB all evening and then come midnight, back up to 37MB.

 

Blatantly throttling, blatantly false advertising, and blatantly worthy of independent investigation and legal action if necessary by the relevent bodies.

 

This is not a technical problem, it's a deliberate BT policy to turn your "infinity" into your "paltry" 2MB at the peak time when you actually need to use it.

 

Public relations disaster to follow in the morning once the technology press gets hold of this....

0 Ratings
Highlighted
Newbie
736 Views
Message 240 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Back upto 20mb down on my phone and I'm pretty sure if I go downstairs it'll be 37meg on the wired connection ... Let's get on to ofcom , watchdog , the press and trading standards ... From what I can see none of us are exceeding fair usage .... What a disgrace .... This country is on it's knees because of companies like BT .....
0 Ratings