cancel
Showing results for 
Search instead for 
Did you mean: 
spar
Aspiring Expert
1,690 Views
Message 411 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

cherkhan

 

are u getting those speeds at peaktime and consistently?

 

 

 

 

0 Ratings
Toejams
Aspiring Contributor
1,650 Views
Message 412 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

I use Usernet, however I use Alt.Binz as a client.  No speed issues on Port 119.  Like you BT Infinity Option 2

0 Ratings
cherkhan
Expert
1,639 Views
Message 413 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

Yep, since Monday everything has been corrected as BT said they would be, though I thought they actually meant next monday. It appeared they pulled their finger out and got it sorted.

 

Something to do with a 'hot vp' at the Worle exchange. I understand they took control of my line and did a thorough test on it.

 

Works great now:)

 

Use the 'mods' on this site as it was them that forced this through. Though I did make a lot of complanits to billing, faults etc etc.

0 Ratings
spar
Aspiring Expert
1,626 Views
Message 414 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

which mod did u deal with?

 

at present they are just issuing the standard send an enginner out to me

 

which will be utterly pointless. Added to that i have no time to book off.

 

also they wont be here at peak time, and the fact its fine off peak means it not an issue here at the enduser.

 

the fact it occurs at peak time points to the exchange at chrolton or futher down the infrastructure.

 

trying to convince them to check it properly isnt getting through at present.

 

it needs checking at peak time

 

had simialr issues at old place in early days of virgin, 8 engineers out to no avail, until i spoke to a director and what u know they had a problem in the core at bagley when they fixed that, voila no more issues.

 

history seems to be repeating itself with bt fttc.

 

0 Ratings
cherkhan
Expert
1,558 Views
Message 415 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

Craig took up my problems and I heard and dealt through Newcastle for the fault.

0 Ratings
cherkhan
Expert
1,556 Views
Message 416 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

Latest line check through speedtester.bt.com

 

Beat that then:) 🙂

 

1. Best Effort Test: -provides background information.


Download Speed

40980 Kbps
 
0 Kbps38717 Kbps
Max Achievable Speed

 

> Download speedachieved during the test was - 40980 Kbps
 For your connection, the acceptable range of speedsis 12000-38717 Kbps .
 Additional Information:
 IP Profile for your line is -38717 Kbps


2. Upstream Test: -provides background information.


Upload Speed

8115 Kbps
 
0 Kbps10000 Kbps
Max Achievable Speed

 

>Upload speed achieved during the test was - 8115 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10000 Kbps

 

0 Ratings
DarrenA
Aspiring Contributor
1,488 Views
Message 417 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

Lol.

 

Well, I can beat you upload rate Cherkhan...

 

...but I think I've got a way to go before my download rate is on par!

 

Capture4.JPG

0 Ratings
andybird456
Contributor
1,455 Views
Message 418 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

I for one have had enough.

 

To add insult to injury BT are now throttling online gaming so I can't even play computer games in the evenings (and I sure as **bleep** can't want TV or a movie on it).

 

I just want it gone so I can go back to the slightly flakey 4mb service I used to have... at least when it was working it did everything I wanted and it was really obvious when something was wrong because it didn't work at all, but only for a day or two... this is over 3 weeks.

0 Ratings
doubler
Newbie
754 Views
Message 419 of 420

Re: INFINITY Network wide Issues.. - IMPORTANT

It's happened to me on quite a few occassions now. 1 meg down 8 meg up.

 

Just phoned BT but I hung up after a minute, I can't face going through some standard fault finding sheets when I know it's an issue with the exchange not my settings 😞

 

Anybody have a direct number or email to someone who knows the situation & can do something about it. I'll email Craig firstly as he has kindly offered to help out with this issue.

0 Ratings
Distinguished Sage
732 Views
Message 420 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Hi Please note you would be better of starting your own thread on the infinity boards you willl get more help there rather then adding it to a thread that had been inactive for 10 months