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Croftie
Aspiring Expert
1,639 Views
Message 11 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Was just about to post about this, cheers.

 

Had 4-5 millisecond power outages today, PC and modem stayed on but since they happened download speed is just 2Mb, upload speed is unaffected and IP Profile is still at 38717/10000.

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bearhammer
Aspiring Contributor
1,628 Views
Message 12 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Well done for posting this, Was just about to get on the phone. Smiley Indifferent

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Mad_scientist
Aspiring Expert
1,608 Views
Message 13 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

isn't 2Mbps what they cap you at if you download more than 300Gb a month?......
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Croftie
Aspiring Expert
1,594 Views
Message 14 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 


@Mad_scientist wrote:
isn't 2Mbps what they cap you at if you download more than 300Gb a month?......

Good point, either the throttleing system has gone mad and capped everyone or BT have impossed a blanket cap to ensure at least some sort of access is maintained while they sort out the problem.

LesC
Expert
1,554 Views
Message 15 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Deafening silence from BT so far then on this 😉
vsxi
Beginner
1,479 Views
Message 16 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

No fear: my nearest exchange is Altrincham and everything is now back to normal here:)

Best of luck to everyone else; although everyone elses should be working now as i has been four hours. 🙂
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Mad_scientist
Aspiring Expert
1,448 Views
Message 17 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

speed mostly recovered for me 28 out of possible 38 Mbps
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Uktim69
Aspiring Contributor
1,433 Views
Message 18 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Hi,

Only had Infinity installed on Monday and worked great until yesterday when speeds dropped to 1Mb download from the normal 36Mb!  I was looking for a status update on the BT pages but couldn't find anything until I stumbled across this forum - are there are official status update pages for Infinity, as they provide this for normal broadband users, and it would save a lot of hassle and not knowing if its a localised problem or general.

 

Thanks

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LesC
Expert
1,379 Views
Message 19 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 


@Uktim69 wrote:

Hi,

Only had Infinity installed on Monday and worked great until yesterday when speeds dropped to 1Mb download from the normal 36Mb!  I was looking for a status update on the BT pages but couldn't find anything until I stumbled across this forum - are there are official status update pages for Infinity, as they provide this for normal broadband users, and it would save a lot of hassle and not knowing if its a localised problem or general.

 

Thanks


I agree; mine's back up to 37.5 again but would have been nice to have something official from BT about it. I even tried the broadband servce status line which mentioned a few (unrelated) local problems but no mention of the Infinity fault - just that all other services were fine...

 

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plodge
Aspiring Contributor
1,329 Views
Message 20 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

It's collapsed again.

 

Funny how this happens at the start of the peak period ...

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