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LuckyL
Aspiring Contributor
761 Views
Message 201 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

same problem here (Oxfordshire)...during peak times, speed drops below 2Mb.
I've had it for a while and after running the BT speed tester today, it suggested to open a ticket, called India and was assured that this is a known, nationwide issue and resolved within the next 48 hours.

Why don't they just make a status notification on the support site and have half of their customers call instead?!?

Looks like their throttling is in amok mode.

 

I don't pay premium for that kind of service, the least we can expect is that BT makes a statement. Will look at this for a few more days, then raise this with Ofcom.

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hhhonlyfan
Aspiring Contributor
753 Views
Message 202 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

^^^ indeed that was my reason for moving away from sky. im still within  my cancellation for this if i want but will see if it improves. when it works i think most of us agree it is superb

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nistromo
Aspiring Contributor
725 Views
Message 203 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

 

oooo ive gained 1meg!

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parsec
Aspiring Contributor
710 Views
Message 204 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

hey, me too!

 

slow, region by region unthrottling perchance?

 

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slander123
Aspiring Contributor
691 Views
Message 205 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Happening to me here in Northern Ireland again to. Isnt a speed below 18mb considered a fault on infinity? If so BT need to pay up lol

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nuggies5
Aspiring Contributor
659 Views
Message 206 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

having the same issues....Halifax here

 

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hhhonlyfan
Aspiring Contributor
612 Views
Message 207 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

staying steady but i am smelling throttled connection. 5 mins before the midnight and speeds are edging up

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SamdyGray
Contributor
606 Views
Message 208 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Swindon...

 

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JonH
Newbie
564 Views
Message 209 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

Wait for it ...........
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ztolley
Newbie
555 Views
Message 210 of 420

Re: INFINITY Netwrok wide Issues.. - IMPORTANT

And its up to 3.4 here too... So is it throttling to control load on the overall network/backbone or... Maybe their entire network is hit heavy during peak and automated rules are doing this. Is not a good sign if there network can't handle the load and 100mb is coming in Spring. Does seem that we are running into the problem where the main backbones can't handle the load introduced by providing high bandwidth connections to all
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