From reading similar posts on the community I seem to have a ip profile set on my adsl line.
As a newbie do I have to contact a moderator with the following info in regard to my ip profile removal,
I used to have approx. 5.5mbps and now have currently 2.65 mbps.
Many thanks in advance,
Bt Hub 5 stats as below :
|1. Product name:||BT Business Hub|
|2. Serial number:||+076399+NQ41756661|
|3. Firmware version:||Software version 126.96.36.199.83.8.256 (Type A) Last updated 07/03/18|
|4. Board version:||BT Hub 5A|
|5. Broadband connection:||Connected|
|6. Mobile connection:||Not connected|
|7. Connection uptime :||0 days, 03:54:00|
|8. Data rate:||1022 / 3070|
|9. Maximum data rate:||19997 / 9208|
|10. Noise margin:||6.2 / 18.0|
|11. Line attenuation:||20.4 / 39.7|
|12. Signal attenuation:||20.4 / 37.3|
|13. Data sent/received:|
8.8MB / 107.7 MB
you cannot remove the ip profile the profile is a function of your connection speed so as your connection speed changes so does your profile
the one stat missing is internet connection time - not system up time - as you are currently in abanded profile due to either router dropping connection often or manual resets to try and improve speed or a combination of both
Many thanks for your reply CL imjolly.
After more research from the community posts I'll need to leave the Bt Hub 5 on so DLM can do it's business over the coming weeks, all my own fault so hopefully no power cuts.
BT speed Test:
Best Effort Test: -provides background information.
Download speedachieved during the test was - 2.65 Mbps
For your connection, the acceptable range of speeds is 1.2 Mbps-4 Mbps.
IP Profile for your line is - 2.71 Mbps
Upload speed achieved during the test was - 0.83Mbps
Upstream Rate IP profile on your line is - 0.83 Mbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.
0 days, 04:49:35
13.5 MB / 128.1 MB
if you can maintain a stable connection for 3/5 days then banding should start to release with noise margin starting to reduce and speed increasing may take a couple of steps but just remain connected - no manual resets