I had a fault on my line and the phone was dead. This also caused my broadband to reduce in speed from ~70mbits to now a measly ~24 mbits.
The BT guy who came said "thats normal, broadband can work with only 1 of the copper connections, but the speed will be lower. Don't worry it will be fine once the fault is fixed..."
I know my line is now fixed (thanks to the BT guy who had to spend the better part of a day up a pole for me!) Thanks!
My line has been perfect for 3 days now but the broadband refuses to reconsider the speed it can achieve!
How can i get my speed profile reset so the router can think "Hey i know i can go quicker than this now!".
Hope this makes sense to someone!
Do a speedtest HERE, once the first test has completed click on further diagnostcs. Post back the full results.
it can take up to 3 weeks for the dlm to start to raise your speed again after a fault has been fixed