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IPC 6023 and issues ... are they related

Increasing numbers of IPC6023s using 018728nnnnn exchange,

 

service status under TV says 

 

Problem reported

Reported Thu 11/02/2016 at 07:21 AM

Expected completion Fri 12/02/2016 at 07:24 AM

Sorry, there's a problem with BT Vision in your area. We're on to it now and hope to have it fixed soon. Check back later to see how we're doing.

 

In addition there's been some chopping and tearing on UHD content since last Thursday too. 

 

Are the IPC6023s, tearing and the service status report coincidental or related. Some assistance would be welcomed. 

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