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KernowChris
Expert
468 Views
Message 1 of 3

ISP Configuration Change

So my UHD Box ISP Configuration dropped to 7 overnight. Losing all IPTV services, With some playing in settings I seemed to force a software download which rectified the issue. Why and how could this happen?

 

 

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2 REPLIES 2
Steve_M
BT TV Expert
449 Views
Message 2 of 3

Re: ISP Configuration Change

Single digit ISP Config versions are typically served direct from YouView so they must have determined that the IP address you were on was not belonging to a partner ISP such as BT.

 

Steve

KernowChris
Expert
426 Views
Message 3 of 3

Re: ISP Configuration Change

So how could this have happened? Strange to say the least that a YV box on the BT network should be able to be confused in such a manner. 

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