Would love some help with this one please..
I'm a completely new customer and had BT TV, Broadband and Phone set up and started using on 15/12/16;
Now according to BT in the space of 5 days (15/12/16 - 20/12/16) I have used 30GB of data..
This simply is not true, I have watched a couple of things on netflix, surfed the net for infrequent and short periods of time, thats it.
I've sent a complaint email as I'm actually shocked this is how new or existing customers are treated..
Love some help!