The welcome page says you are intending to improve BT e-mail. Could you correct the problems you introduced when you last "improved" the system, please? Whilst reading e-mails on my mobile is fine, the service on PC's is now worse. In particular, PC-email often doesn't update, though I can see new messages on my mobile's view of BTmail. In the previous version, once you had opened an e-mail, the heading went from bold text to normal, and stayed that way, Now, if you re-read an e-mail, it goes back into bold, making it look unread. This week we have twice had errors when composing e-mails, resulting in all the typed message disappearing, despite attempts to save it.
Perhaps BT's priority is the email service to mobiles, but for longer messages and attaching documents, using it on a PC should be easier than on a mobile.
