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Message 1 of 4

Incorrect Bills , spoken with Customer services without any joy

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For the third month running i have had an incorrect bill, when i rejoined i was told by Siobhan my line rental and broadband would come to £31 and some pence can't remember the exact total, yet my last three bills have been, £74.07, £24.03 and £49.74, when i recently called up about the bill of £74.07 i was told i would get a refund on this yet i am still waiting, how many calls anf grief does it take ?? any help would be gratefully received

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Message 2 of 4

Re: Incorrect Bills , spoken with Customer services without any joy

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Hi @eatmypig,

 

I'll be able to take a look at your account. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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Message 3 of 4

Re: Incorrect Bills , spoken with Customer services without any joy

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Hi @eatmypig,

 

Thank you for taking my call this morning. I'm happy to hear that your bill is correct and that your case has been resolved.

 

Cheers

 

PaddyB

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Message 4 of 4

Re: Incorrect Bills , spoken with Customer services without any joy

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Thank you Paddy for sorting my issues out in a speedy and helpful manner
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