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annemarc
Beginner
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Message 1 of 4

Incorrect Postcode with Openreach

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Have been going round in circles with this one and all that has changed is that my postcode has changed with BT accounts and not with openreach.

 

So now BT have my correct postcode but openreach are 1 digit out, and I cannot seem to get anyone to change it with openreach.


Can anyone help with this?

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3 REPLIES 3
PaddyB
Moderator
Moderator
749 Views
Message 2 of 4

Re: Incorrect Postcode with Openreach

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Hi @annemarc,

 

Welcome to the community. I'm sorry to hear about the difficulties you've had in getting your address details corrected. I'll be able to help you with this. Please can you send me in your details using the "Contact The Mods" link found in my profile?

 

Thanks

 

PaddyB

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JohnC2
Moderator
Moderator
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Message 3 of 4

Re: Incorrect Postcode with Openreach

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Hi @annemarc I called earlier and left a message on your voicemail.

 

I just wanted to confirm that I have received confirmation back from Openreach that your address records have been amended. 

 

Cheers

John

 

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annemarc
Beginner
519 Views
Message 4 of 4

Re: Incorrect Postcode with Openreach

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Thanks very much for letting us know, and thanks for your help.

 

Have a good day.

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