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thesmudge
Aspiring Contributor
634 Views
Message 1 of 29

Increasing Pings.

Hello,

 

I play games online and I have noticed my pings seem to be increasing. When I was on standard bt total broadband I used to average approx 25 ping to uk servers and it was the same initially with infinity. For a while now my ping seems to have been increasing. This morning I noticed it had gone up to 45 on a server I play regulary on.

Is there a reason for this? I did the speed test thing below but the ping looked inaccurate giving me 60+ this is what i got for the diagnostics. Just a bit worried as it seems to be going up and up. Thanks.

 

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28 REPLIES 28
Skorol
Contributor
631 Views
Message 2 of 29

Re: Increasing Pings.

same here, i used to have around 5 to 8ms for over a year. it has been over 2 weeks that i am now at 35+ (i am connected through ethernet cable)

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Ponkers
Aspiring Contributor
593 Views
Message 3 of 29

Re: Increasing Pings.

Hiya.

 

I am having the same issue very rescently, actually. I play a lot of games online, and my average ping to certain servers never was more than 15-30ms. Now I can't get a ping lower than 40ms, and when pinging to 8.8.8.8 (Google's own DNS servers) I get an average of 38ms. I'm glad to see my incident wasn't isolated.

 

 

Another issue is, that I've been having massive drops in connection speed at peak times, I'm on average around 65down/18up off peak, on peak it's around 45-55down/15up.

 

 

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Rottie
Expert
577 Views
Message 4 of 29

Re: Increasing Pings.

Hi guys,

 

Can you all please post traceroutes to the gaming servers that you're seeing increased pings to.

The reason I say this is that latency can be introduced almost anywhere between you and the destination. This could be within BT's network, or it could be something outside of BT's direct control, such as the peering they use.

 

@Ponkers - You're seeing what's commonly referred to as congestion in peak times. Unfortunately, we all see this to one extent or another and this is generally down to capacity issues, either in the BT core network, or further afield, from their suppliers, BT Wholesale, who supply BT Retail (the ISP) the bandwidth.

 

Below is a ping and traceroute to Google's DNS servers as a comparison for you.

DS9:~ kev$ ping -c 15 8.8.8.8
PING 8.8.8.8 (8.8.8.8): 56 data bytes
64 bytes from 8.8.8.8: icmp_seq=0 ttl=44 time=13.012 ms
64 bytes from 8.8.8.8: icmp_seq=1 ttl=44 time=13.197 ms
64 bytes from 8.8.8.8: icmp_seq=2 ttl=44 time=13.450 ms
64 bytes from 8.8.8.8: icmp_seq=3 ttl=44 time=12.939 ms
64 bytes from 8.8.8.8: icmp_seq=4 ttl=44 time=12.947 ms
64 bytes from 8.8.8.8: icmp_seq=5 ttl=44 time=13.008 ms
64 bytes from 8.8.8.8: icmp_seq=6 ttl=44 time=13.155 ms
64 bytes from 8.8.8.8: icmp_seq=7 ttl=44 time=12.952 ms
64 bytes from 8.8.8.8: icmp_seq=8 ttl=44 time=13.059 ms
64 bytes from 8.8.8.8: icmp_seq=9 ttl=44 time=12.961 ms
64 bytes from 8.8.8.8: icmp_seq=10 ttl=44 time=12.992 ms
64 bytes from 8.8.8.8: icmp_seq=11 ttl=44 time=13.255 ms
64 bytes from 8.8.8.8: icmp_seq=12 ttl=44 time=12.815 ms
64 bytes from 8.8.8.8: icmp_seq=13 ttl=44 time=13.084 ms
64 bytes from 8.8.8.8: icmp_seq=14 ttl=44 time=13.109 ms

--- 8.8.8.8 ping statistics ---
15 packets transmitted, 15 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 12.815/13.062/13.450/0.150 ms
DS9:~ kev$ traceroute -I 8.8.8.8
traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 72 byte packets
 1  192.168.1.1 (192.168.1.1)  0.588 ms  0.185 ms  0.147 ms
 2  217.32.146.78 (217.32.146.78)  4.966 ms  5.129 ms  4.937 ms
 3  217.32.146.142 (217.32.146.142)  10.996 ms  5.284 ms  5.415 ms
 4  217.32.147.194 (217.32.147.194)  5.727 ms  6.114 ms  5.952 ms
 5  217.41.168.9 (217.41.168.9)  5.745 ms  5.906 ms  5.688 ms
 6  217.41.168.107 (217.41.168.107)  6.037 ms  5.658 ms  5.960 ms
 7  109.159.249.76 (109.159.249.76)  6.049 ms  6.007 ms  5.673 ms
 8  core4-te0-0-0-27.faraday.ukcore.bt.net (109.159.249.57)  6.247 ms  6.000 ms  5.967 ms
 9  peer1-xe8-3-1.telehouse.ukcore.bt.net (213.121.193.109)  6.230 ms  6.296 ms  6.231 ms
10  195.99.126.105 (195.99.126.105)  6.987 ms  7.179 ms  6.949 ms
11  209.85.252.186 (209.85.252.186)  11.248 ms  6.650 ms  6.694 ms
12  209.85.245.2 (209.85.245.2)  12.521 ms  6.618 ms  6.952 ms
13  66.249.95.173 (66.249.95.173)  13.285 ms  14.615 ms  13.174 ms
14  google-public-dns-a.google.com (8.8.8.8)  12.702 ms  12.852 ms  12.452 ms
DS9:~ kev$ 

 

 

I hope this info helps. 😄

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Ponkers
Aspiring Contributor
551 Views
Message 5 of 29

Re: Increasing Pings.

Of course, here we are.

 

 

 

Edit--

 IP removed.

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Rottie
Expert
529 Views
Message 6 of 29

Re: Increasing Pings.


@Ponkers wrote:

Of course, here we are.

 

 

 

Edit--

 IP removed.


Hi there,

 

From a cursory glance at your traceroute, it looks like your line has interleaving applied by DLM, hence the 22ms ping starting at hop #2, which is the entry node into BT's network.

 

As a comparison, I'll post a ping and traceroute to the same IP for you to compare.

DS9:~ kev$ ping -c 10 194.60.65.22
PING 194.60.65.22 (194.60.65.22): 56 data bytes
64 bytes from 194.60.65.22: icmp_seq=0 ttl=111 time=20.866 ms
64 bytes from 194.60.65.22: icmp_seq=1 ttl=111 time=20.905 ms
64 bytes from 194.60.65.22: icmp_seq=2 ttl=111 time=21.253 ms
64 bytes from 194.60.65.22: icmp_seq=3 ttl=111 time=21.314 ms
64 bytes from 194.60.65.22: icmp_seq=4 ttl=111 time=21.391 ms
64 bytes from 194.60.65.22: icmp_seq=5 ttl=111 time=20.901 ms
64 bytes from 194.60.65.22: icmp_seq=6 ttl=111 time=20.694 ms
64 bytes from 194.60.65.22: icmp_seq=7 ttl=111 time=20.815 ms
64 bytes from 194.60.65.22: icmp_seq=8 ttl=111 time=21.062 ms
64 bytes from 194.60.65.22: icmp_seq=9 ttl=111 time=20.856 ms

--- 194.60.65.22 ping statistics ---
10 packets transmitted, 10 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 20.694/21.006/21.391/0.225 ms
DS9:~ kev$ traceroute -I 194.60.65.22
traceroute to 194.60.65.22 (194.60.65.22), 64 hops max, 72 byte packets
 1  192.168.1.1 (192.168.1.1)  0.476 ms  0.204 ms  0.173 ms
 2  217.32.146.78 (217.32.146.78)  5.051 ms  5.072 ms  4.950 ms
 3  217.32.146.142 (217.32.146.142)  50.068 ms  5.203 ms  5.174 ms
 4  213.120.156.210 (213.120.156.210)  5.789 ms  5.982 ms  5.738 ms
 5  217.41.168.9 (217.41.168.9)  5.699 ms  6.874 ms  5.706 ms
 6  217.41.168.107 (217.41.168.107)  5.986 ms  5.834 ms  5.990 ms
 7  acc1-10gige-0-0-0-5.l-far.21cn-ipp.bt.net (109.159.249.78)  5.732 ms  5.881 ms  5.666 ms
 8  core2-te0-7-0-17.faraday.ukcore.bt.net (109.159.249.13)  6.003 ms  6.084 ms  5.974 ms
 9  62.6.201.227 (62.6.201.227)  9.228 ms  8.667 ms  7.975 ms
10  t2c4-xe-0-2-1-0.uk-lon1.eu.bt.net (166.49.214.172)  5.993 ms  5.556 ms  5.987 ms
11  t2c4-xe-0-0-1-0.fr-par2.eu.bt.net (166.49.208.72)  14.700 ms  15.092 ms  13.284 ms
12  t2c3-xe-0-1-1-1.fr-par2.eu.bt.net (166.49.237.96)  13.217 ms  13.333 ms  13.241 ms
13  neotelecoms1.franceix.net (37.49.236.1)  13.995 ms  14.067 ms  13.952 ms
14  ae0.tcr1.rb.par.core.as8218.eu (83.167.55.23)  13.995 ms  14.490 ms  14.195 ms
15  ae8.tcr1.sfr.lyn.core.as8218.eu (83.167.55.13)  20.434 ms  20.777 ms  20.480 ms
16  xe-0-0-3.ter1.dc4d.lyn.core.as8218.eu (83.167.56.218)  20.983 ms  21.035 ms  20.933 ms
17  dc4data-nitroserv-gw1.ter1.dc4d.lyn.cust.as8218.eu (46.255.176.155)  21.034 ms  21.042 ms  21.227 ms
18  194.60.65.22 (194.60.65.22)  20.460 ms  20.412 ms  20.443 ms
DS9:~ kev$ 

 

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Ponkers
Aspiring Contributor
525 Views
Message 7 of 29

Re: Increasing Pings.

"your line has interleaving applied by DLM, hence the 22ms ping starting at hop #2, which is the entry node into BT's network."

 

Okay, but can you explain what that means and if it's possible to remove that?

 

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Sage
523 Views
Message 8 of 29

Re: Increasing Pings.

The OP would be better advised helping us to troubleshoot his connection rather than hijackers filling the thread with irrelevant tracert's.

 

@thesmudge

 

Please state which setup you have ie. which HH, modem or not.

 

Post a screenshot of your estimated speed from HERE using your phone number.

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Rottie
Expert
505 Views
Message 9 of 29

Re: Increasing Pings.


@Ponkers wrote:

"your line has interleaving applied by DLM, hence the 22ms ping starting at hop #2, which is the entry node into BT's network."

 

Okay, but can you explain what that means and if it's possible to remove that?

 


here's a link that explains interleaving better than I can. 🙂

Ponkers
Aspiring Contributor
499 Views
Message 10 of 29

Re: Increasing Pings.

Thank you for your help.

 

Is it true, that if my HH5 doesn't lose connection and the connection is stable for a few days, that my IP Profile gets increased? or is that a myth.

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