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voles
Contributor

on ‎14-03-2016 14h28

1,466 Views
Message 11 of 13

Re: Infinity 2 and microfilters

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No Engineer came round to change my phone socket.  I just got the home hub 5 and a couple of microfilters in the post. I don't  have any extensions however.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎14-03-2016 14h40

1,459 Views
Message 12 of 13

Re: Infinity 2 and microfilters

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@cnberg

 

if you have an SSFP like this then yo d not need filters in any extension sockets - unless your wiring is incorrect and you have star wiring which need to be fixed

  fibre SSFP.jpg

 


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gg30340
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on ‎14-03-2016 16h14

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Message 13 of 13

Re: Infinity 2 and microfilters

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This thread is two years old. At the time of writing the information was correct. BT now do "self install" for Infinty 1 and 2 which obviously means there is no engineer visit. If you do not have a filtered master socket you use the filters that BT supplied with the Homehub.

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