Hi,
I am trying to get to the bottom of why my Infinity 2 connection is seemingly 'capped' and running at Infinity 1 speed.
I have opened a fault with BT through online chat, and their initial diagnosis was a dodgy HH6, which I have received a replacement for, and as I expected hasn't cured the problem.
Looking through other posts, I have run BT Broadband Availabilty Checker, and got the following results:
| VDSL Range A (Clean) | 80 | 76.3 | 20 | 20 | -- | Available | -- | -- |
| VDSL Range B (Impacted) | 80 | 55 | 20 | 16.9 | -- | Available | -- | -- |
| WBC ADSL 2+ | Up to 11 | -- | 8.5 to 13 | Available | -- | Yes |
| WBC ADSL 2+ Annex M | Up to 11 | Up to 1 | 8.5 to 13 | Available | -- | Yes |
| ADSL Max | Up to 8 | -- | 7 to 8 | Available | -- | -- |
| WBC Fixed Rate | 2 | -- | -- | Available | -- | Yes |
| Fixed Rate | 2 | -- | -- | Available | -- | -- |
And from my HH6 diagnostics:
Serial number:
Signal attenuation:
Actual speeds are 35/11. MyBT definitely says Infinity 2.
Even more frustrating is that I have a second line/fibre connection at home provided by SSE/Daisy Communications which is running at 76/20 without fail.....
Any ideas anyone???
Thanks
