cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
paulrdon
Aspiring Contributor
235 Views
Message 1 of 2

Infinity 2 drop of speed

Hi i am having some issues with my speed i would just like some one to look at my line stats to see if it looks okay, about 2 weeks ago my speed on my router HH5 was download 79995 and upload 19999 now its droped to 68489,

 

1. Product name:BT Home Hub
2. Serial number:+068343+NQ42344765
3. Firmware version:Software version 4.7.5.1.83.8.204 (Type A) Last updated 27/01/15
4. Board version:BT Hub 5A
5. DSL uptime:0 days, 22:42:59
6. Data rate:19999 / 68419
7. Maximum data rate:25672 / 68127
8. Noise margin:15.2 / 6.4
9. Line attenuation:15.4 / 13.8
10. Signal attenuation:15.5 / 13.8
11. Data sent/received:1.8 GB / 11.7 GB
12. Broadband username:bthomehub@btbroadband.com
13. BT Wi-fi:Yes
14. 2.4 GHz Wireless network/SSID:BTHub5-GMGC
15. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4 GHz Wireless security:WPA2
17. 2.4 GHz Wireless channel:Automatic (Smart Wireless)
18. 5 GHz Wireless network/SSID:BTHub5-GMGC
19. 5 GHz Wireless connections:Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:WPA2
21. 5 GHz Wireless channel:Automatic (Smart Wireless)
22. Firewall:Default
23. MAC Address:40:f2:01:55:e9:40
24. Modulation:G.993.2 Annex B
25. Software variant:AA
26. Boot loader:1.0.0
0 Ratings
1 REPLY 1
DavidM
Moderator
Moderator
197 Views
Message 2 of 2

Re: Infinity 2 drop of speed

Hi paulrdon,

 

Thanks for posting. Your stats look good but can you try running the speed test and post the results so we can double check it for you.

 

Cheers

 

David

 

0 Ratings