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Beginner
439 Views
Message 1 of 8

Infinity 2 speeds

Signed up for Infinity 2 with the promise of 76 megs, I am only getting 38.5 megs, Im the first in our street to get it so its not traffic! Rip off!

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7 REPLIES 7
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Recognised Expert
436 Views
Message 2 of 8

Re: Infinity 2 speeds

Were u estimated 76? or just going by the headline package speeds?

I pay for 76 so why arent I getting 76.. even though you may have been estimated a lot less.

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Expert
435 Views
Message 3 of 8

Re: Infinity 2 speeds

same here

Started off with 77.77 now down to 71.72

went for the Home Hub 4 this has dropped my speed even further

now this keeps dropping

1. Best Effort Test: -provides background information.

 Download Speed
 66.43 Mbps
  
0 Mbps71.72 Mbps Max Achievable Speed
Download speedachieved during the test was - 66.43 Mbps For your connection, the acceptable range of speedsis 16 Mbps-71.72 Mbps . Additional Information: IP Profile for your line is - 71.72 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 13.45 Mbps
  
0 Mbps20 Mbps Max Achievable Speed
Upload speed achieved during the test was - 13.45Mbps Additional Information: Upstream Rate IP profile on your line is - 20 Mbps
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Beginner
416 Views
Message 4 of 8

Re: Infinity 2 speeds

They estimates 66 megs
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Distinguished Sage
404 Views
Message 5 of 8

Re: Infinity 2 speeds

can you please run the BT speed test after the first test has completed click on further diagnostics once the test completes post the results back
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Highlighted
Beginner
388 Views
Message 6 of 8

Re: Infinity 2 speeds

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Highlighted
Beginner
353 Views
Message 7 of 8

Re: Infinity 2 speeds

Down to 31.5 megs today

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Highlighted
Distinguished Sage
346 Views
Message 8 of 8

Re: Infinity 2 speeds

please use this link for the speed test once the first test completes then select the further diagnostics test and post back the results
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