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MrTomsy
Beginner
561 Views
Message 1 of 2

Infinity Broadband keeps dropping out

I've only had BT Infinity for around 10 days (can't get virgin in my new house) but not only does the broadband keep dropping out every 30 minutes or so, but when I phoned the 0800 111 4567 number as suggested by my hub I got into a press 4 for broadband loop... Is it always this bad???

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1 REPLY 1
martinred
Beginner
507 Views
Message 2 of 2

Re: Infinity Broadband keeps dropping out

Try doing their online tests and troubleshooting rituals. At the end reboot hub and pc. Believe it or not it can actually work.

 

My favourite test is the one to test whether you are actually on line. The answer is always yes. Derrr...

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