No infinity sinse 20:00 last night.
Engineer out today could not do anything because the pole has not been checked for health and safety. He then left and said someone will probably check the pole today and he will be back.
Nobody came to check the pole and the engineer did not come back. Internet came back on tonight but very slow.
I have had no contact from BT to say what is happening. Perhaps a phone call from BT to say what is going on would be good customer service after all they are in the tele communications business.
After contacting BT I have been informed that the problem will be sorted by 18:00hrs on the 14th March. All the while my dropouts and incredibly slow speeds are being paid for. An engineer told me we are getting a speed upgrade and I said to him I can not get the speed I am paying for so an upgrade is not really very exciting news.
Update, over the last couple of days there has been a new pole put up in our back gardens. My cable to the house has been renewed and I thought sorted. I then get a phone call from BT India to tell me that we need a new pole and cable which will take two weeks, after I have just watched the engineers complete that work. Is there anyone in BT capable of sorting this problem given that for 10 months I have had no issues what so ever. Kelly change the modem then it is just a series of problems that no one wants to take responsibility for.
One of the biggest mistakes I have ever made getting my Internet from BT aarrrrrgh.