I decided to upgrade to Infinity from BT Broadband a few days ago when it became available in my area during the process i was asked to get the MAC code off my previous ISP which i found odd since i used the upgrade section so the company itself should have it anyway.
And a few minutes ago i got a text on my mobile asking me to ring a number and quite a VOL code to speak to someone about my infinity order now i can't ring before 7 as i only have free calls at evening and weekends so i only use my landline during those times even if it's a free number is there any way i can speak to someone online about this?
I believe it's free to ring BT at any period of the day.
Are you sure? as i have enough trouble paying my bills as it is and i don't want my BT bill to get too big
You can always go on BT's Online Chat help and ask them to ring you.
Would the call come from overseas though? as i get so many international calls which i know that TSP doesn't stop them i just want to make sure first