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sjtp
Guru
676 Views
Message 21 of 26

Re: Infinity P2P Confusion - New order / upgrade

@MBR123 Look good.  When did you sign up for the new service, and when did it come up as 'order complete'?

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MBR123
Expert
650 Views
Message 22 of 26

Re: Infinity P2P Confusion - New order / upgrade

Thanks @sjtp, I signed up by ringing, not online, on the Saturday just gone I rang up and it changed to the new package over last night and stated order completed on the 5th (today). But BT do say it can take up to 5 days for the P2P limit to be taken off on your new package starting, its just lucky that my P2P changed on the same night. It seems in other threads some people reporting the change on P2P has happened on the same night for them and others not, its just a matter of luck really for the individual.

 

I have just tried P2P and I can confirm it works excellent, flawless!. 🙂

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
0 Ratings
chrcoluk
Aspiring Expert
607 Views
Message 23 of 26

Re: Infinity P2P Confusion - New order / upgrade

ok here is what happened to me.

 

on the left to the pic is the package name that shows up in all the places in my control panel, the left part is the order status screen notice it says infinity option 2.

 

On the right side of the pic is what it shows when I try to do a web upgrade which fails because I have already upgraded.

 

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MBR123
Expert
555 Views
Message 24 of 26

Re: Infinity P2P Confusion - New order / upgrade

Mine said the same also when I tried to regrade online. Ring this number instead and order over the phone, click option 2 or something for new package on the phone:-

 

From a landline: 0800 100 400

 

Ring that number instead and regrade your package. You should be ok over the phone sorting it out. I was. 🙂 A nice chap from the UK sorted mine out!.;)

Please click on white star to the left and say thanks if I have helped you at all!. 🙂 Thank you. Some handy links Copy & Paste:-
http://bthomehub.home/
http://netalyzr.icsi.berkeley.edu/index.html
http://diagnostics.bt.com/login/?workflow=Speed
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chrcoluk
Aspiring Expert
519 Views
Message 25 of 26

Re: Infinity P2P Confusion - New order / upgrade

Mine was an upgrade over the phone.

 

I was showing how the 'my bt' page shows the 'wrong' package 'after' upgrading.

 

But the correct package is shown when trying to upgrade online.

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Arthur-Hucksake
Contributor
498 Views
Message 26 of 26

Re: Infinity P2P Confusion - New order / upgrade

Looks like I got there in the end. Chuffed!! Before I was getting throttling on 6881 even during the day.

 

Is your upload traffic rate limited?

There is no indication that your ISP rate limits your uploads.

Is your download traffic rate limited?

There is no indication that your ISP rate limits your downloads. 
However, some of the measurements were affected by noise, which limits Glasnost ability to detect rate limiting.

Details:

* There is no indication that your ISP rate limits your BitTorrent downloads. In our tests, downloads using control flows achieved up to 51604 Kbps while downloads using BitTorrent achieved up to 51467 Kbps.

* There is no indication that your ISP rate limits downloads on port 6881 or 45800. In our tests, downloads on port 6881 achieved up to 51467 Kbps while downloads on port 45800 achieved up to 51549 Kbps.

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