In the last week or so I am seeing regular (like 0900GMT every day) disconnects where the connection is dropped, hub light goes amber flashing for a minute or 2 and then blue solid light comes back and all is ok. Recycled Hub, power off etc, smart setup turned off - no changes recently to any settings either. Not sure if this is Hub failing or BT doing maintenance in the area? (BH13 6HN postal code)
Looking at the event log for wider area network its stating the following multiple times a day:
(613227.430000) PPPoE is down after 1538 minutes uptime [Disconnected]
Can someone help?
output from hub helpdesk details :
1. Product name:
BT Home Hub
2. Serial number:
3. Firmware version:
Software version 220.127.116.11.18.104.22.168.11 (Type A) Last updated 12/07/15
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