can someone please tell me why i get emails saying i can or cant have bt infinity(get about 1 a week saying something differnt everyweek and why i am now not on the tracker after being told that because im employee i have to be invited. i was told that it was available and that i could expect speeds of 25mb down and 10mb up via email and the tracker said 16mb down and 6mb up, it has now disapeared and shows just total broadband. i have emailed and called so many times and everytime i am told youll just have to keep checking the tracker or its not available in your area. the cabinet has been installed since april and im getting abit cheesed off now because no one can tell me what the problem is i just get fobbed off.
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I am afraid that all we can do is advise to check the website here.
Or check the exchange status via www.samknows.com and if it available we can get an order sorted for you.
Accepting CP orders now.
Funny, I got a flier in the post 2 days back claiming BT Infinity is available in my area but the Infinity site gives me a data of 30 June 2011 and Samknows comes up with Infinity available for my exchange (Hounslow)