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mishaq35
Newbie
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Message 1 of 2

Infinity connection problem

I have got recently installed BT infinity. Apparently there is just one problem. When i finally finish my intenet/broadband I normally switch off all the connections. If wanted to start on the following day, Hub brodband light is off and also openreach light lan1 is off. i did phone the help line, and I was asked to disconnect the openreacj and connect again. It did work. I have to repaet this procees every time If turn it off. I have now stopped turnining it off.  What is the solution, shall I keep the Hub on all the time? 

 

 

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1 REPLY 1
Distinguished Expert
155 Views
Message 2 of 2

Re: Infinity connection problem

your supposed to leave the modem on
just turn the hub off and on
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