cancel
Showing results for 
Search instead for 
Did you mean: 
bilsy
Aspiring Contributor
308 Views
Message 1 of 8

Infinity speed issues.

Hello

 

I have until recently had a very stable infinity connection. However, recently in the evening, the speed has been dropping to no better than the old adsl connection I has prior to Infinity.

 

I have an IP profile of 29mb and usually get download speeds between 25-28mb, upload 5mb.

 

My current download speed is 5.5mb

 

Does anyone have any ideas about what is going on?

 

I have an open fault with BT but they are yet to come back to me.

 

Thanks.

0 Ratings
7 REPLIES 7
Sage
304 Views
Message 2 of 8

Re: Infinity speed issues.

If you have an open fauilt...

0 Ratings
bilsy
Aspiring Contributor
296 Views
Message 3 of 8

Re: Infinity speed issues.

The fault has been open for a few days now and they haven't come up with anything as yet. Just posting to see if anyone has simlar issues - fine during the day, slowing down in the evening.

0 Ratings
Distinguished Expert
291 Views
Message 4 of 8

Re: Infinity speed issues.

What Homehub do you have?
--
To say thanks for a helpful answer, please click the white star
0 Ratings
bilsy
Aspiring Contributor
269 Views
Message 5 of 8

Re: Infinity speed issues.

HH3.

0 Ratings
Distinguished Expert
264 Views
Message 6 of 8

Re: Infinity speed issues.

In that case, try a direct connection between the PC and the modem using a broadband-PPPOE link to see if the problem is due to the Homehub.
--
To say thanks for a helpful answer, please click the white star
0 Ratings
Neal1971
Contributor
258 Views
Message 7 of 8

Re: Infinity speed issues.

The speed issues here are being seen by quite a few people, including myself, and I've tested my line using the HomeHub 4 and another router...both with the same results...the problem lay either with the IP Profiler, Service/Data Centres or the exchanges...and quite possibly problems caused by the adverse weather.
0 Ratings
Distinguished Expert
250 Views
Message 8 of 8

Re: Infinity speed issues.

The test I suggested doesn't use a router - the idea is to rule out the router completely, not guess as to possible causes.
--
To say thanks for a helpful answer, please click the white star
0 Ratings