Download speed on our Infinity line was about 15M a month or so ago, but has now dropped to 8.5M. I'm hoping that a mod will see this & take appropriate action.
Are you sure you are on Infinty. It looks like it is ADSL. Infinity has an up profile of either 10 Mbps or 20 Mbps and your is onlt 2 Mbps.
the 20gb per month package has an upload speed of up tp 2mbps so it looks like they are on infinity1 with 20gb per month usage allowance
ah ok it used to be 40gb per month but was changed to 20 in january, it looks like your upload speed has not been increased to reflect the unlimited package
After a very flaky halfhour or so, the latest speed test show a further drop in max acheivable speed to 7.64 Mbps (image attached). I really need someone to take a look at this.