Hi all. Just had Infinity installed and I'd like to know how I go about testing the speed I'm getting? Is there a prog or a website I can use?
Ok, so I've run a couple of broadband speed tests over the last couple of days and my speed is far lower than that quoted to me by BT when I applied for INFINITY. I was told I should get speeds of around 63mbps (the engineer said likewise when he installed it) but I'm only getting around 31-32mbps
Should I be concerned? It certainly doesn't feel much quicker than before...
I use www.speedtest.net not BT Speedtest or BBMAX. Only Speedtest had been able to push the limits of the connection which for me is in the 70mbs down range. Also use Pingest.net after for accurate ping readings.
Just ran a BT test and it was downloasing at 20 mbps max. For the past 3 weeks I have been doing a speedtest.net test daily and it pushes my connection. I am only a frw mbps off both download and upload from the max.
My speed increase was dramatic and effectivly no contract increase. I applied a week after installation.
Me too, I think it's inevitable that the small proportion of users who are having problems or complaints will post on a support forum and most of the satisfied ones won't.
I'm happy to have a go at BT when they deserve it (as with their ignoring my email preferences recently when emailing me) but my Infinity connection does what it says on the tin.
i to are very happy with infinity2. i was estermated at 71meg down and 20 upload. what i really got was download of 74.7 and a upload of 15 meg before i got infinity i was lucky to get 5meg download.
so yes thankyou bt infinity is worth getting
Is this an upgrade to the 76mb speeds, or a new instillation. If it is a new instillation you are probably on the 38/10 package not the 76/20 and you need to upgrade before you see speeds in the range of 60mb.