im new to infinity (only two weeks) - just had to have my hub replaced as first one damaged by lightning storm. SEcond one working fine wirelessly but cant get my wired connection to desktop to work. On getting first hub i cant rememeber windows doing anything other tahn spiottingteh connection and using it straight away - this time in my windows conenction I have a a message that "connections are available" but if I try to create a new connection it is asking for a user name and pass. support suggested my firstname.lastname@example.org plus bt as password. I dont understand this the only user/pass i have for bt is for mybt on website - any ideas??